The questions you ask most.

We tackled some of the questions you ask most often. Can't find your answer here? You know what to do.

Hop(s) & Stuff

Our hops are sourced directly and stored in our refrigerated warehouse to ensure freshness.

You can also find our hops on the Lupulin Exchange:

Our US listings can be found here.

Our Canadian listings can be found here.

Aseptic products are flash heated at ultra-high temperatures for a very short time to minimize microbes in the puree. The product is cooled quickly to maintain the best flavor and color possible. Aseptic products are shelf stable and have a uniform flavor batch to batch.

One 1 USG pail of natural flavor is enough for 10 BBL (barrels) of finished product. The dosing rate is between 0.2% to 0.4% depending on desired flavor intensity.

Yes, absolutely! Please contact us directly and we can help you create your perfect flavor.

Shipping

Shipping rates are calculated and displayed at checkout, you can select your preferred option. Hop & Stuff only charges what our shipping carriers charge us for our shipping rates. 

Orders are carefully packed and shiped from our Williston, Vermont warehouse within 2-3 business days after order placement (excluding orders that chose 'Please contact me to arrange shipping'). If there will be a significant delay in shipment of your order, we will contact you directly. 

Once your order has shipped, we’ll send you an email that includes your tracking information, so you can follow the progress of your order. Delivery delays can occasionally occur, Hop & Stuff is not responsible for delays on behalf of the selected carrier. We will however help in any way possible. 

Due to the nature of our products, we do not accept returns. We hope you love our products as we do but if there are any product issues or damages caused by shipping, please contact us as soon as possible and we will happily assist.

Please select 'Please contact me to arrange shipping' at check-out and a member of our team will contact you directly. Your order will not be processed until confirmation of shipping has been chosen.

We ship to domestic and commercial addresses within the continental US. Hop & Stuff is not responsible for any customs and taxes applied to your order. All fees (tariffs, taxes, etc.) imposed during or after shipping are the responsibility of the customer.

MISC

We strive to offer our customers the most competitive prices possible. As a result, we frequently evaluate our prices on hops and other products based on fluctuations in the market and make adjustments accordingly. For any questions on price fluctuations, don't hesitate to contact us.

All prices are reflected in USD.

Our team is small but mighty! Collectively we have decades of experience sourcing in the industry and love helping out on projects of all sizes.

Reach out directly and we'll help you find the best quality products for your brew projects. We'll probably tell you about our favorite beers and our pets too.

Are you a Canadian beer producer? Contact us and we'll connect you with a Brewing & Distilling consultant at our sister company David Carrière & Associates.

How kind of you to ask! We are a growing team made up of brewers, people who have worked in breweries and very (very) experienced beer drinkers. We love being a part of this industry and getting to not only support breweries but cideries, wineries, seltzeries and other beverage makers. Want to know more? Reach out any time and say hello.

We love getting invited try new products. *wink wink, nudge nudge*