Shipping rates and delivery estimates for orders are calculated and displayed at checkout, you can select your preferred shipping time and rate. Hop & Stuff only charges what our shipping carriers charge us for our shipping rates. Orders ship from our Vermont based facilities 3-5 business days (most cases but quicker!) after order placement (excluding orders that chose 'Please contact me to arrange shipping'). If there will be a significant delay in shipment of your order, we will contact you directly.
For more shipping options, additional shipping quotes or pick-up, please select 'Please contact me to arrange shipping' at check-out and a member of our team will contact you directly. Your order will not be processed until confirmation of shipping has been chosen.
Once your order has shipped, we’ll send you an e-mail that includes your tracking information, so you can follow the progress of your order. Delivery delays can occasionally occur, Hop & Stuff is not responsible for delays on behalf of the carrier. We will however help in any way possible.
Customs, Duties & Taxes
We ship to domestic and commercial addresses within the continental US and Canada. Hop & Stuff is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Returns
We hope you love our hops & stuff as we do but if there are any product issues, please contact us at firstname.lastname@example.org and we will happily assist.
Still have questions?
Check out our FAQ.